> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://hypefury.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# My profile picture doesn't appear on Firefox

![](https://storage.crisp.chat/users/helpdesk/website/1651df5fa529dc00/c0a1a347-ea39-4635-8894-90bc9d_14xbvr3.png)

If the upper right of your screen looks like the image above, it's because Firefox's _Enhanced Tracking Protection_ is enabled.

To disable it, click on the _shield_ icon at the left of your address bar, and turn _Enhanced Tracking Protection_ off.  

### Before:

![](https://storage.crisp.chat/users/helpdesk/website/c9c06cbcc9146800/bec8310d-8304-4e17-809d-bc3311_1lt15bc.png)

### After:

![](https://storage.crisp.chat/users/helpdesk/website/1fa9331a90ef8000/f88da22d-b3e7-44f1-9364-906e7b_166qdux.png)

# Why do I need to disable it? 

Your profile image is loaded from [https://pbs.twimg.com/](https://pbs.twimg.com/) which is where Twitter hosts the profile pictures.

Since it doesn't match Hypefury's _origin_ ([https://app.hypefury.com/](https://app.hypefury.com/)),Firefox's protection considers that image as a tracker and blocks it.